Privacy Notice

WHAT DATA WE COLLECT
When you visit our website or use our services, we collect certain personal information that allows us to provide you with a better service. The data we collect may include:

• Browsing data: IP address, device type, browser type, time spent on the site, and pages visited.
• Contact data: first name, last name, email address, and phone number (if you provide this information to request information or services).
• Service usage data: information relating to the services you purchase or request, such as contract details or service preferences.

HOW WE PROCESS YOUR DATA
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or accidental disclosure. We use modern technologies such as encryption and data protection systems. We process your data solely for the purposes of providing the requested service.

SHARING YOUR DATA
We do not sell, trade, or transfer your data to third parties. Where necessary, we may provide your data to third parties in order to obtain services related to our own (e.g., billing, maintenance, etc.).

DATA RETENTION
We retain your data for as long as necessary to fulfill the purposes for which it was collected, or for a longer period if required by legal obligations.

USE OF ARTIFICIAL INTELLIGENCE (AI) TOOLS
For certain activities related to our services, we may use tools based on artificial intelligence (AI) to support operational processes, improve the efficiency of our activities, and optimize the management of information. Any personal data processed through such tools is used exclusively for the specific purposes for which it was collected and is subject to the principle of data minimization, meaning that only the information strictly necessary to carry out the requested activity is used. Data provided to AI tools is not used for the training of artificial intelligence models (i.e., for the training and improvement of AI systems through the use of user data) and is subject to limited data retention policies, meaning that it is not retained beyond the period necessary to process the request, in accordance with the settings and terms of the service providers used. We adopt appropriate technical and organizational measures to ensure that the processing of data through AI tools is carried out in compliance with the principles of security, confidentiality, and protection of personal data as required by applicable law.

COOKIES
Our website uses cookies to improve your browsing experience. Cookies are small files that are stored on your device when you visit our site. You can choose to disable cookies in your browser; however, some features of the site may not function properly.

For further details, please refer to our Cookie Policy.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated version on our website. We encourage you to review it regularly to stay informed about how we handle your data.

CONTACTS
If you have any questions or requests regarding our Privacy Policy or the processing of your data, you can contact us at:

Prelite Lab S.r.l. – Via III Settembre, 89
47891 Dogana – San Marino – C.O.E. SM31554